Jo-ann O. Soriano
Virtual Assistant
A goal driven , passionate to work and committed to deliver a satisfactory output. Uplift myself by continuous learning and see challenges as an opportunity to improve. Determined to give a virtual assistant services to business owners not only locally but also in different parts of the world.
Achievements & Awards
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• Maxim Integrated 2014 Employee of the Year Nominee for the above and beyond
performance for the year.
• Maxim Integrated Employee of the Quarter Awardee (Q3 Fiscal Year 2014) for the
Exemplary Work Performance and Excellent Demonstration of Core values.
• Maxim Mind Awardee for the improvements implemented.
• Trained at IBIDEN Japan last 2009 to study and compare the warehousing system
for both IBIDEN Philippines and IBIDEN Japan and implement applicable
improvements.
Work Experience
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B/E Aerospace I Warehouse & Inventory Control Supervisor I
January 2015 - February 2016 I FPIP Sto. Tomas Batangas
Responsible in over-all operations from receiving, warehouse management, inventory control and, shipping. Ensure zero production stoppage, on time releases of production material and shipment of finish goods . Manages subordinates, evaluates performance and do work coaching, cross training to improve work level performances. Responsible in process improvement, accuracy of inventory levels and material storage. Ensures that process follows safety and in compliance with Quality Management Systemt.
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Maxim Integrated I Raw Materials Warehouse & Inventory Control Supervisor I
July 2009 - December 2014 I FPIP Sto. Tomas Batangas
In charge in warehouse management, shipping, inventory control & monitoring , support production without delay. Material planning of shipping materials using Just In Time Concept .Improvement of the area that impact Quality, Productivity, Cost& Delivery. Ensures that process follows Safety, compliance to ISO/TS 16949 and EMS 14001.
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Teletech I Inbound Customer Service Associate
October 2008 - July 2009 I Lipa City Batangas
Servicing customers by answering incoming calls and helping the customers in mobile activation, solve problems related to mobile and broadband. Mobile and broadband prepaid activation and assist customers to other related problems.
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Ibiden Philippines I Warehouse Material Planning and Inventory Control Supervisor
July 2002 - March 2008 I FPIP Sto. Tomas Batangas
Supervise all activities regarding warehouse management, material inventory control and material planning. Control all warehouse activities within company guidelines and requirement with the objective of no production line stoppage due to lack of materials and maintain low inventory cost by applying Just in Time Concept . Responsible in the generation of KAIZEN. Ensures that process follows Safety , compliance to ISO/TS 16949 and EMS 14001
Other Experiences
Training
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Freelancing Course (Filipino Virtual Assistance Consultancy by FVA Consultancy
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Facebook Content Strategy
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Facebook Collaborative Ads, Response Management , and Introduction to Instagram
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Facebook Ad Formats 101
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Setting Up Your Facebook Ads
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Facebook Content Strategies
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Management Training
Education
College Degree Holder I Bachelor of Science in Computer Science
University of Batangas I1997-2002
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E-Commerce : Manage Dropshipping Store from AliExpress
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Placement of orders from Aliexpress to customers address
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Fulfilling ordersCustomer engagement
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Monitor orders from process , ship up to completed
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Export target products from Aliexpress to dropshipping stores